KNSA Hôtels France Cookies Notice

Important update

KNSA Hospitality respects your concerns regarding privacy protection and acknowledges the importance of transparency concerning personal data that we collect about you. This Cookies Notice (the “Notice”) states what you must know regarding cookies and similar technologies that we use during your use of our website, accessible at the address www.knsa-hospitality.com (the “Website”), and the reasons for which we use them. 


If you do not accept the use of these cookies, please deactivate them by following the instructions of this Notice. By continuing to use our Website without modifying the parameters of your browser, you accept the use of the cookies according to the provisions of this Notice.


By visiting our Website, you acknowledge to be aware of our Privacy Protection Policy available HERE as well as our General Conditions of Use available HERE


This Notice may be subject to updates. We ask you to regularly view it on our Website, www.knsa-hospitality.com.

Date of latest update: 11.02.2022

Table of contents

1. What is meant by the term “cookies”?

Our Website generates “trace files” or “cookies” to offer you a unique browsing experience. 


Cookies are small text files, likely to be recorded in a dedicated space of the hard drive of your terminal (computer, smartphone, tablet, etc.), which can be used by websites for a better user experience. They cover all technical connection and history data of the actions carried out by a user of our Website. 


Generally, these trace files record information relating to browsing on our Website, which can be read during subsequent visits. These files are likely to conserve information, such as pages viewed, the date and time of the viewing, the times, connection durations and the place of origin of the communications, the IDs of the connection (IP address, mac address, etc.), the tracers deposited and/or read, for example, during the viewing of a website, of the reading of an email, of the installation or of the use of a piece of software or a mobile app, except however for any data based on the content of correspondences exchanged or information viewed. Cookies also allow, within our Website, your automatic identification without having to re-enter your username and your password at each connection. 


Our Website has different types of cookies:


  • for technical purposes for the correct operation of our Website;
  • for purposes of personalising the content of our Website according to your preferences;
  • for statistical purposes for analysing our traffic;
  • for advertising purposes to offer you services and offers adapted to your areas of interest.


Some are placed by third-party services websites which appear on our pages. 


These files are essential to the administration of the systems and are used to fix the malfunctions of the Website or IT systems used. They do not include ID information about our users. If you want to fully use the functionalities of our Website, the installation of certain so-called operational cookies, is necessary. You can refuse the installation of cookies, by changing the parameters of your web browser. However, this operation will lead to the removal of cookies used by the browser, which can lead to the loss of certain information or settings.


The law stipulates that we can only store cookies on your device if they are strictly necessary for the operation of our Website. For all other types of cookies, we need your permission. At any time, you can change or remove your consent as soon as the declaration is made relating to the cookies on our Website, or later in your parameters. 


The use of our Website is not done totally anonymously. In application of decree no. 2006-358 of 24 March 2006 relating to the conservation of data of electronic communications, traffic data must be kept for one (1) year from the date of it being recorded. Moreover, in the scope of a legal procedure, these files must be made available legally, “for research, observation needs, and the needs of pursuing criminal offences”. An extract of these files will thus be coupled with the extract of the database of the users in question. The other data collected such as subscription information are regularly removed when they are no longer necessary. According to the evolution of legislation, other information can be archived. Users will be immediately advised about this.


If we must otherwise use the information relating to you collected by us, you will inform you about this, at the time of collection, or we will ask you for your authorisation.

2. What types of cookies do we use any why?

The complete list of cookies that we use on our Website is available at this link: click HERE.

2.1 Cookies for technical and operational use (compulsory)

These cookies only relate to the operation of our Website. We use them to activate our Website’s services that you have specifically requested. 


These cookies are essential and necessary for ensuring the optimal operation of our Website, and to allow you to use their services and functionalities. Without these cookies which are absolutely necessary, our Website would not operate as well as we would want. We would thus be unable to provide certain services or functionalities requested.


These cookies relate to:


  • browsing sessions (technical browsing session, servers used);
  • display cookies (display resolution, operating system, browser used);
  • cookies for detecting a previous visit (allowing the push the latest restaurant searches, for example).


For such cookies, the user cannot deactivate them from the Website, but can do so from the configurations of their web browser.


This category of cookies must not be deactivated. If you use the parameters of your browser to block the cookies strictly necessary, we cannot guarantee your security, nor predict how the Website will operate during your use.

2.2 Preferential cookies and cookies for purpose of personalisation

These cookies collect information about your choices and preferences. They help to identify the user during the session, which allows us to offer you a personalised browsing experience and to not repeat the same authentication procedures several times or to receive the same information, etc.


These cookies allow you to carry out the essential functions on our Website and ensure the transmission of browsing information necessary for the correct operation of our Website. They keep a field element of a repeated form in memory during a browsing session.

2.3 Statistical cookies

These cookies allow us to monitor the activity of the Website, to establish statistics for visiting and using various elements composing our Website (sections and content visited, paths, etc.), in order to improve their interest, ergonomics and performance according to their actual use.


These data are collected anonymously.


These cookies allow us to generate reports and statistics regarding use, about the way in which visitors use our Website, and to improve the users’ experience and our Website’s quality. 


These cookies relate to:


  • audience measuring cookies (statistical data regarding visits and use, in order to improve the interest and ergonomics of the Website);
  • browsing analysis cookies.


These types of cookies require a consent from the user. 


This analysis can be conducted by websites and third-party services, in which case they are considered as third-party cookies. We use, in particular, Google Analytics to measure the effectiveness of our advertisements and to monitor the way in which visitors use our Website. In case of adding one or more new partners, your consent will again be requested for the type(s) in question.

2.4 Advertising Cookies

These cookies are used for marketing purposes. They allow us to display on the Website, the advertising content corresponding to your areas of interest. 


These cookies are placed by third-party advertising agencies; they collect data about your browsing habits in order to display more relevant advertisements according to your areas of interest based on your online browsing.

Example of use of performance and analysis cookies:


  • offering your advertisements based on your areas of interest following the use of our Website; 
  • communicating to third-party advertising agencies and to social networks, data about your use of our Website, such that it can offer you advertisements based on your areas of interest;
  • controlling the effectiveness of the advertisement by way of monitoring the rate of converting potential clients into actual clients (records the fact that you have made a purchase after having followed a link to our Website coming from a third-party website).


If you deactivate these cookies, you will not receive our targeted advertisements on the different websites that you visit.


These types of cookies require a consent from the user. 


These cookies can be generated by third-party websites and services, in which case they are considered as third-party cookies. In case of adding one or more new partners, your consent will again be requested for the type(s) in question.

3. How are cookies configured and managed?

You are informed that you can oppose the recording of cookies by configuring your browser. If you decide to change your parameters and to deactivate cookies, you will not be able to completely benefit from all the functionalities of our Website. 

3.1 Agreeing to cookies

The recording of a cookie in a browser is subordinated to the consent of the browser’s user, that they can express and change, at any time, and free of charge, through the choices that they are offered by their browsing software. If you have accepted in your browsing software, the recording of cookies in your browser, the cookies integrated in the pages and content that you have viewed can be stored temporarily in a dedicated space of your browser. They will be readable there, only by their issuer.


We inform you that by continuing your browsing on our Website, in particular by way of a positive action such as scrolling or clicking on an element of the Website (image, link, “search” button), you accept the depositing of cookies on your terminal for the purposes determined above. You can, at any time, oppose the depositing of a specific cookie, or even change your choices, in particular by configuring your browser.

3.2 Refusing cookies

If you refuse the recording of cookies in your browser, or if you remove those that are recorded there, you can no longer benefit from a certain number of functionalities which are necessary for the use of our Website. Such would be the case if you attempt to access our content or services which require you to identify yourself. The browsing session and the authentication, in particular, are managed via cookies. By deactivating them, you will not be able to use certain services for which authentication is required. Such would also be the case when we (or our service providers) cannot recognise, for purposes of technical compatibility, the type of browser used, its language and display parameters or the country from which your browser appears connected to the internet.


We attract your attention to the fact that we are not liable for consequences linked with the degraded operation of our Website resulting from it being impossible for us to record or to view the cookies necessary for their operation and which you would have refused or removed.

3.3 Configuring your choices


To obtain general information about the way of adjusting your preferences regarding cookies, please follow this link: http://www.allaboutcookies.org/fr/ 


You can also use the links below to find out more about managing cookies with the main internet browsers (which can be used on PCs and MACs). 


Microsoft Internet Explorer

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies 


Microsoft Edge

https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy


Google Chrome 

https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en 


Safari Mac 

https://support.apple.com/kb/PH21411?locale=fr_FR&viewlocale=fr_FR 


Safari iPhone/iPad

https://support.apple.com/fr-fr/HT201265 


Firefox 

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences?redirectlocale=fr&redirectslug=Activer+et+d%C3%A9sactiver+les+cookies


Opera: http://help.opera.com/Windows/10.20/fr/cookies.html


Certain browsers also offer a “Do Not Track” option. Furthermore, you can click on the “Help” menu in your browser to find out how to change your preferences regarding cookies.

3.4 Deactivating cookies

To change your parameters and deactivate cookies, we ask you to go directly to the following address:


Google Analytics

https://tools.google.com/dlpage/gaoptout?hl=fr

3.5 Social networks and third-party cookies

Our Website can resort to IT applications or cookies coming from third parties.

   

To change your parameters and deactivate cookies coming from third parties, we ask you to make yourself aware of articles 3.3 and 3.4 of this Cookies Notice.

3.6 Duration for keeping cookies

Cookies and other browsing data collected are kept for a maximum duration of thirteen (13) months from their depositing on your terminal. Upon the expiry of this timeframe, your consent will again be required.

4. Respecting privacy and personal data

The information communicated by the user during their use of the Website, as well as the technical information collected by the host, can constitute personal data. The collection and processing of these personal data are governed by our Privacy Protection Policy available HERE.


By using our Website, the user consents that we can collect personal data relating to them, in order in particular to provide them with access to the Website, to improve and optimise its quality, sharing information with them relating to our services and our current events, and to carry out statistical and analysis studies.


The user is asked to view our Privacy Protection Policy available HERE which describes the way in which KNSA Hôtels France in its role as manager of collection processing, uses, protects and shares personal data of its contacts, as well as the rights that users have relative to their personal data. 


The user is informed and expressly acknowledges that there are risks of security, confidentiality and risks relating to privacy inherent to the use of the Website. They assume a total responsibility in this regard and accepts that we give no assurance or guarantee relating to such risks. 

5. How can you contact us?

For any question regarding this Notice and about protecting personal data at KNSA Hôtels France, you can contact us:


By email: 

contact@knsa-hospitality.com


By letter: 

24 rue des Capucines – 75002 Paris - France

6. Applicable law

This Notice is governed by French law independently of disputes of legal provisions. French courts are solely competent for any dispute relating to this Notice.


In the event where one of the clauses of this Notice would be null and void because of a change in legislation, regulation, or by legal decision, this would not, in any case, affect the validity and the respect of the other clauses of the Notice. 

7. Notice updates

We can, at our sole discretion, modify this Notice. Modifications are applicable and effective from their date of publication. By continuing using our Website after the publication of modifications, you accept to comply with these. We ask you to view the Notice regularly, in order to be informed of any possible modification. The most recent version of our Notice remains permanently available on the Website.

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